Whitepapers and Useful Tips & Tricks

	Read Hindin's popular whitepaper on "Top 10 Failure Points in Information System Implementation - How to Avoid the Press" by Mark English (Hindin Solutions) and Paula Smith (Pharmac), published in June 2008. This whitepaper includes: Defining success! Top 10 system implementation tips How to avoid bad press?
Hindin Whitepaper June 2008

	Hindin's top 10 Internet Explorer shortcuts that will make your work life a breeze. This article includes IE shortcuts for: Zoom in on the Fly Backwards and forwards in time Switch Between Tabs And much more...
IE Tips & Tricks July 2009

Magazine Articles

	This issue includes: Who are your customers? Learn about good customer service			This issue includes: Contact centres in Local Government Councils Meet council's customers
LG Magazine August 2007			LG Magazine July 2007

	This issue includes: Secrets to successful contract management			This issue includes: Understanding your customer needs can turn you in to a trusted and valued partner
The Channel Magazine April 2009			The Channel Magazine November 2009

Newsletters

	This issue includes: Getting to know the Hindin team KnowledgeBase enhancements Workflows & Requests for Service			This issue includes: Track and manage memos Conferences Webservice interface at PNCC
Know How - Issue 1			Know How - Issue 2

	This issue includes: Unison solution Hindin family extends Decision tree software- Mapit Designer			This issue includes: Expanding Horizons Contracts Management 101 Unison User Group Forum
Know How - Issue 3			Know How - Issue 4

	This issue includes: Customer Experience Story - AMA Sector Update - Roading User Forum - Vision
Know How - Issue 5