Team Collaboration Solution

Coordinating activity across team, division, department or organisational boundaries often wastes time, particularly within large organisations subject to regulation, with complex information management and audit requirements. KnowledgeBase can automate your business or content management processes, ensuring they are fully transparent and streamlined. If you have the following business needs, we believe we can help boost productivity within your organisation.

Your Business Needs		Why Choose KnowledgeBase
Streamlining business and content processes		Our collaborative workflow technology, combined with web-based delivery, can replace manual processes (email, fax, phone) to streamline service delivery
Tracking progress of business processes and service requests, ensuring transparency		Personalised tasklists enable service delivery processes to be tracked at a glance
SLA performance reporting		Preconfigured reports automate service level measurement and identify any training required to improve performance
Managing overwhelming volumes of content, multiple content sources, duplicated and out-dated content		Our collaborative content management engine allows you to easily control content creation, delivery, versioning, revision and archiving

Ministry of Education
The Ministry of Education use the OneBook Appliaction, Comments system and Content Manager to create large documents that require collaborative authorship, differing levels of approval per section, and feedback for specific sections. Using these tools together as required, speeds up the production cycle and encourages discussion to occur about the content being written.